quote of the day

"Having spent a few weeks in a nearly all-female office environment, I see that criticism is delivered in subtler ways (whatever people's impressions are of fashion editors, there is no shouting here).

My favorite is what I call it the "criticism sandwich." You're probably asking yourself, "What is a criticism sandwich?" but I'm willing to bet you hand out or receive these sandwiches all the time without realizing it. The CS (for short) is best described in an example. Let's say Jane wants to tell Sally that the presentation she's working on needs a better introduction. If Jane used a CS she might say something like, "Sally, I loved the conclusion of your presentation, but the introduction needs some polish. And oh, what a cool necklace! Is it antique?" The only thing that Jane wanted to convey was that the introduction sucked, but by using the CS she gets her point across with less resistance (and fewer tears) from Sally." - stewart bradley for elleblog

i am obsessed with this, and plan on pointedly making criticism sandwiches often. mmm tasty.